Privacy Policy

LOZY is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and storage services.

Information We Collect

We may collect the following information from you:

Personal Identification Information: Name, phone number, email address, physical address
Business Details (for B2B clients): Company name, GST number, contact persons, invoice details
Payment Information: UPI, bank details, transaction records (Note: we do NOT store card data)
Storage Details: Type of goods, quantity, value, pickup/drop location
Technical Data: IP address, device type, browser, cookies

How We Use Your Information

We use the collected data to:

Deliver storage and logistics services
Process billing and payment
Schedule pickups and deliveries
Provide customer support
Improve our website and services
Send service-related updates or promotional messages (with opt-out option)

Cookies & Tracking

We use cookies and other tracking technologies to:

Enhance your browsing experience
Track site usage and analytics
Personalize website content

You can choose to disable cookies through your browser settings, but this may affect your experience on our website.

Data Sharing & Third Parties

We do not sell or rent your personal data. We may share your data only with:

Logistics partners for pickups/deliveries
Payment gateways for secure transactions
Government authorities if legally required

All partners are bound by confidentiality and data protection agreements.

Data Security

We use secure servers and encryption (SSL) for all data transmissions
Regular backups and firewall protections are in place
Access to sensitive data is restricted to authorized personnel only

Your Rights

You have the right to:

Access your personal information
Request corrections or updates
Withdraw consent at any time
Request deletion of your data (subject to legal or billing obligations)

To exercise these rights, please email us at: info@lozy.in

Children's Privacy

LOZY’s services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

Policy Changes

We may update this Privacy Policy from time to time. All changes will be posted on this page with the "Effective Date." Continued use of the site constitutes acceptance of the updated policy.

Contact Us

For any privacy-related questions or concerns, contact us at:

Email: info@lozy.in
Phone: +91-9354712345
Address: G-41, Vardhman Crown Mall, Sector 19 Dwarka, New Delhi